1. How can I pay for the order?

We provide our customers with the following payment methods:

• Credit card : VISA, MasterCard
• Quick electronic transfer - Przelewy24, PayPal
• Traditional transfer to the bank account
• cash into the hands of the courier (in case of payment on delivery)

 

2. Which currency can I use to pay for my order?

We accept payments in the following currencies: PLN, EUR and USD.

 

3. What is the method and cost of the delivery?

All shipments are carried by DHL courier company. The cost of the products delivery on the territory of Poland is 15 PLN. Free delivery in Poland on orders over 150 PLN.

There is also the possibility of sending goods abroad:

Option I: 40 PLN/ 10 EUR/ 11 USD
Austria, Belgium, Czeck Republic, Holland, Luxemburg, Germany, Slovakia, Slovenia, Hungary

Option II: 55 PLN/ 13 EUR/ 15 USD
Croatia, France, Monaco, Great Britain, Italy

Option III: 85PLN/ 20 EUR/ 24 USD
Bulgaria, Greece, Spain, Ireland, Portugal, Romania

Option IV: 100 PLN / 23 EUR / 27 USD
The Vatican

Option V: 110 PLN / 25 EUR / 30 USD
Cyprus, Denmark, Estonia, Finland, Lithuania, Malta, Sweeden, Latvia

Option VI: 135 PLN / 31 EUR / 37 USD
Andorra, Gibraltar, Guernsey, Jersey, Liechtenstein, Norway, San Marino, United States, Szwitzerland, Turkey, Canary Islands

Option VII: 145 PLN / 34 EUR / 40 USD
Albania, Belarus, Bosnia i Herzegovina, Montenegro, Kosovo, Macedonia, Moldavia, Russia, Serbia, Ukraine

Option VIII: 150 PLN / 35 EUR / 40 USD
Greenland, Iceland, Israel, Canada, Mexico, Faroe Islands

Option IX: 155 PLN / 36 EUR / 42 USD
Saudi Arabia, Armenia, Azerbaijan, Bahrajn, China, Georgia, Hongkong, India, Indonesia, Japan, Jordan, Qatar, South Korea, Kuwait, Oman, Singapore, Thailand, Taiwan, United Arab Emirates

Option X: 175 PLN / 41 EUR / 48 USD
Other countries
The delivery is free in case of personal pickup in the chosen by the customer boutique.

 

4. How long does the delivery take?

After the payment is posted, the package is carried out within 1 to 14 days. The orders are sent out on weekdays only. When placing an order on Saturday, Sunday and holidays the order will be sent out on the first working day after the payment. In case an order will require more time, the customer will be informed of this through phone or email.

All products maked „24H” will be parceled out within 24 hours after the order was placed. For orders placed on Friday after 12:00, Saturday and Sunday shipping will take place on Monday.

 

5. Is it possible to pick up the delivery in a selected boutique?

Yes, we enable personal pick up of purchased goods.
Boutiques, where you can receive the order in person:

• Warsaw, ul. Mokotowska 48/204 (entrance from the yard)
• Gdynia-Orłowo al. Wins 256, Klif
• Poznań, ul. Półwiejska 42 (lokal 230, Atrium), Stary Browar

 

6. Is there a possibility of sending goods abroad?

Yes. The full list of countries we send out to is available here.